Privacy Policy

A legal disclaimer

Last updated: 12.8.25

At Aluxe Wax, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you shop with us, contact us, or interact with our website or social media.

1. Information We Collect

We may collect the following information when you place an order or interact with our brand:

Personal Information: name, email address, phone number, shipping/billing address.
Order Information: products purchased, order amounts, payment details (processed through secure third-party payment processors).
Technical Information: IP address, browser type, device type, and usage data (via cookies or analytics tools).
Social Media Information: if you contact us or interact with our social pages.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Provide order updates, receipts, shipping confirmations, and customer support
Improve our website, products, and customer experience
Send promotional emails, discounts, or updates (you can opt out anytime)
Prevent fraud and protect our business and customers

3. How We Share Your Information

We do not sell your personal information.

We may share your information only with:

Payment processors (e.g., PayPal, Shopify, Square)
Shipping carriers (e.g., USPS, UPS)
Service providers (e.g., website hosting, email marketing platforms)
Legal authorities if required to comply with law, fraud prevention, or safety concerns

4. Cookies & Tracking Technologies

Our website may use cookies to:

Keep your shopping cart saved
Analyze website traffic
Improve your browsing experience

You can disable cookies through your browser settings.

5. Data Storage & Security

We take reasonable steps to protect your information using:

Encrypted payment processing
Secure servers and platforms
Limited access to personal data

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal information
Update or correct your information
Request deletion of your information
Opt out of marketing emails

To make a request, contact us at [your email].

7. Children’s Privacy

Our products and website are not intended for children under 13. We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated date will always be posted at the top.

9. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:

📧 aluxewax@gmail.com
📍 Buffalo NY